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Frequently Asked Questions

Yes, you can take advantage of our services by purchasing one of our available packages.
Yes, please write to us via our whatsapp contact line: +90 555 1423 555
Yes, you can contact us via whatsapp, phone or email.
Yes, we currently only have credit card option as payment method
No, unfortunately our payment system only accepts credit cards. You must enter a valid credit card information when making the payment, even if not in your own name.
Yes, it is calculated over 1 day=8 hours and the service you use is deducted from your balance.
Yes, otherwise the package will expire, but the package expiry times are long enough. You will also receive your unused portion as a refund after deducting legal taxes.
If your package runs out before the service or services you need are completed, you can continue by purchasing a new package immediately.
No, we cannot guarantee this. We guide you to get the service you need from the most suitable place, at the most affordable price and in the most accurate way.
As Relocast, we do not take any commission from any transaction. However, if you make the purchase through any real estate agent, you may have to pay a commission, not exceeding the legal upper limit.
If you receive real estate purchasing services from us, we will bring you the properties that match your preferred properties, meet with the property owners or real estate agents on your behalf and try to minimize the risk of being deceived.
No, we do not charge any fees other than the package fee, regardless of the price you intend to buy or rent.
Yes, you do not have to be in Turkey to receive service from Relocast. You can purchase a package on our website and contact us via whatsapp about the service you need.
Yes. Tell us the features you are looking for. Let's find suitable alternatives for you. Afterwards, if you wish, we can do your work for contacting the property owner, negotiating and finalizing the purchasing processes on your behalf.
Yes. Other companies work on a commission system. The higher the price of the property, the higher the commission amount. However, our fees are fixed. Also, most of the brokers in the market add a second profit on top of the real estate fee. We reflect all the costs to you as they are.
No, our package fee only covers the time spent by our teammate that we will allocate to you and this period is deducted from your package. All other fees (food and beverage, petrol, car rentals, taxi, museum entrance fees, cable car, etc.) will be paid by you.
Yes, we are trying to help you by meeting with the most suitable suppliers on your behalf to get a car rental service with or without a driver.
Citizenship application procedures are concluded within 2-3 months under normal conditions. However, this period may be extended due to unexpected reasons.
Yes. Other companies work for a fixed fee and receive the fee in advance. If you want us to follow this process, which is expected to take 3-6 months, we inform you of all the costs without adding anything to them. In addition, we ensure that you are safe by not making the full payment to the lawyer in advance.
No. In order for us to follow this process, the time to be deducted from your package will be approximately 36-48 hours, but depending on the conditions, the time may be longer or shorter.
It covers all kinds of renovation, repair & maintenance services you want to do in your home or office in Turkey. Problems related to water, electricity, natural gas installation and fixed internet line, paint-whitewash works, air conditioner maintenance and repair can be given as examples.
No, the fee and material charges to the technician will be paid by you. If you want, we can pay these fees on your behalf and deduct them from your package time.
Yes, even if you are not in Turkey, we can follow your official transactions on your behalf if you give us a power of attorney from the nearest Turkish consulate.